Cards and Borrowing
Fill out an application and provide verification to receive a library card. You must meet eligibility requirements and agree to our usage guidelines. Visit our Get a Library Card page to learn how to sign up and download the application.
Frequently asked catalog search questions and answers can be found on the STARCat help page. Or, you can download the STARCat Quick Start Guide to learn about searching, placing holds, and more.
Find out everything you need to know about using your library card on our Checkout Guidelines and FAQ.
Your user ID is a 13-digit number, located on the back of your library card. When you use your card online, you’ll need to provide a PIN/password that you set for your account. For more information about your library card PIN/password, see STARCat’s Password Reset Help guide.
You can use multiple platforms and apps to download digital materials from the library for free with your card! Visit the Download & Stream page for links to Libby, hoopla, and more, as well as help and guidelines.
Patrons can submit a purchase request for items not owned by CCLD or another STLS library by contacting a CCLD branch by phone, email, or in-person. To place the request, we will need your library card number along with the title, creator, and other relevant information, to help us identify the item. Your purchase request will be reviewed by library staff and purchase decisions will be made according to the library’s collection development policy. If the item is purchased, it will be placed on hold for you when it arrives. If you would prefer a downloadable ebook or audiobook for the library’s Overdrive (Libby) collection, please indicate that when making your request.
Library Resources & Services
Visit our Online Resources page to see a list of databases and other online platforms you can access to research and learn about a variety of topics.
Several library locations have meeting rooms available for public use. You can make a room request online for the library to review. Rules and guidelines do apply for room use.
Yes, you can access free WiFi at any Chemung County Library branch. The password is posted onsite at each location. You can bring your own device or use one of the library’s public computer stations.
All library locations offer printing and copying services. Faxing and scanning are available at most locations. See our Computers & Printing page for more information about availability and pricing.
Library Information
You contact us via email by using our website contact form, or call one of our libraries.
Send a message from our contact form.
Find a phone number for a library location.
Our library location addresses and hours of operations are posted on our website. Please check our calendar for information about holiday or emergency closings.
Contact your local library to learn more about the types of volunteer jobs available. Typical volunteer jobs include: adopt-a-shelf, weeding and shelving books, cleaning, assisting with programs or story hours, coordinating a book club, genealogy indexing (Steele), and other special projects.
Download our volunteer application or pick one up at your local branch. Complete the application and return it to the library where you are interested in volunteering.
You can honor a loved one or special occasion with a memorial donation to the library. Download the form or complete it online from our Memorial Donations page.
Yes, we accept donations of books and some other materials. These items may be added to one of our library book sales. For additional information, please see our Donations page and review our library policies.